Privacy Policy
Classy respects the privacy of every person who visits this site or places an order. This page explains, plainly, what information we collect and what we do with it.
Introduction
Classy ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or place an order, in accordance with Egyptian Law No. 151 of 2020 on the Protection of Personal Data.
Information We Collect
- Personal information you provide directly — such as your name, phone number, delivery address, and email, when you place an order, create an account, or contact us.
- Order and payment details needed to process and deliver your order. We do not store full card details; these are handled securely by our payment partners.
- Browsing information collected automatically, such as device type, browser, and pages visited, to help us understand how the site is used.
- Cookies used to keep your cart working correctly and to remember your preferences. You can control cookies through your browser settings.
How We Use Your Information
- To process, confirm, and deliver your order.
- To respond to your questions and provide customer support.
- To send order updates and, if you have opted in, news about new arrivals or offers.
- To improve our website, products, and service.
- To meet our legal and regulatory obligations in Egypt.
Who We Share Information With
We do not sell or rent your personal data to anyone. We only share what is necessary with:
- Shipping and delivery partners, to get your order to you.
- Payment processors, to handle secure transactions.
- Government authorities, only where required by law.
Data Retention
We keep your information only for as long as needed to fulfil the purposes described in this policy, or as required under Egyptian law.
Your Rights
Under Egyptian data protection law, you have the right to:
- Know what personal data we hold about you.
- Request a copy of your data.
- Ask us to correct inaccurate information.
- Request that we delete your data, where there is no legal reason for us to keep it.
- Withdraw consent to marketing communications at any time.
To exercise any of these rights, contact us using the details below.
Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No website or online transaction can be guaranteed 100% secure, but we work to keep your data as safe as possible.
Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, reach us at:
- Email: info@classy-eg.com